Industry regulations

When buying or selling a property you will want to know you are dealing with a safe and professional estate agent that has your best interest at heart.

Thomas Morris are members of the most recognised Industry Bodies protecting and monitoring the Estate Agency industry.

All estate agents in the residential property industry are regulated by The Estate Agents Act 1979 (EAA) and also general consumer protection legislation such as the Consumer Protection from Unfair Trading Regulations 2008 (CPRs).


The Association of Residential Letting Agents (ARLA)

ARLA is the only professional and regulatory body solely concerned with residential lettings.

Thomas Morris Sales & Lettings have ARLA qualified staff within the business assuring you of the highest standards of service.

All Thomas Morris Lettings client accounts are independently audited every year by ARLA which means you can be sure our systems are following the Principles of Professional Conduct set by ARLA.

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Find out more about Propertymark's accounting rules


The Property Ombudsman

Thomas Morris are a member of The Property Ombudsman (TPO) and we abide by their codes of practice for Residential sales. More information about TPO can be found at