What the industry is saying about us
What our customers are saying about us
Based on 2324 reviews
5 weeks ago
We bought through this agency and, although I\'m aware that they want the sale to happen so they get paid, there\'s a nice way to do things, and a not so nice way. This was the former and was especially welcome as we haven\'t moved for over 25 years so we needed a lot of hand-holding. Which we got. Well done
5 weeks ago
After buying a property through Thomas Morris, I couldn’t be happier with the help and support given by the team in Biggleswade Especially as I can directly compare it to the estate agents I sold my property with, who showed lack of professionalism and care. If I sell again, I will come straight to Thomas Morris!
5 weeks ago
We met Sarah Mercer back in January for a mortgage discussion and it was the best decision we ever made. Sarah has been amazing for the last 10months of a very stressful house purchase. She has been extremely patient and nothing has been too much trouble. Could not have done it without her. Highly recommend. Also a massive thank you to Sean and Joe at the Ramsey TM branch who have been a great help in helping us purchase our first home in a short amount of time.
11 weeks ago
At the beginning of the year we began looking at houses for sale with Thomas Morris. All was going well but we didn’t even know our budget, so they suggested their on site mortgage advisor Sarah. And how lucky were we! She was brilliant from the start. We had to take our 2 children with us to our first appointment and she could not have been more accommodating or understanding. Even going as far as downloading a game on her phone for my son when mine had died. It makes a nice change for children to feel welcome in these sorts of stressful ‘grown up’ environments. First appointment went great and she was so helpful and told us exactly what to expect and what to do. This was great as we really didn’t have a clue! She worked to timescales brilliantly and found us the perfect offer very promptly. In fact we were shocked how quick it all progressed. Then unfortunately lock down began, again Sarah was very helpful and kept in contact when necessary. Once all had completed and we had moved in, Sarah once again said congratulations and checked in on us. Can’t fault her at all and we will be using her again when we re-mortgage we wouldn’t go else where. Thomas Morris were also brilliant and we had a fantastic service whenever we dealt with them.
13 weeks ago
ThomasMorris St Neots have been superb so far in our dealings with our house move. We have had a completely honest approach to both the sale of our house and intended purchase of hopefully, our new one. They always get back to you with information and offer such a friendly service I would recommend them to anyone, and in fact we did to our neighbours who have now sold as well. Cannot rate them highly enough.
15 weeks ago
We were buying a property through Thomas Morris during the Covis-19 lockdown. They were very adept at keeping us informed throughout the 7 month period and managing the situation so that when lockdown was lifted we were ready to proceed with the original property. Friendly and professional.
16 weeks ago
I found the estate agency very friendly and helpful with great customer service. Nothing was too much trouble when we had a query.
18 weeks ago
I can\'t leave a 5 star rating on this system as a prospective buyer, but will give this guy 5 stars anyway. Having just started our search for our new home in a new area, we were a little worried about what to expect. Our worries were erased when Amit Karwal from the Royston branch took us on our first two viewings. Amit was both courteous and professional in his approach. He showed a genuine interest in what we were looking for and was able to answer all our questions. Great customer service thank you.
19 weeks ago
Excellent service from everyone at Thomas Morris in Ramsey. The whole team were very knowledgeable throughout the sale and always eager to help. Everyone was really personable and great to work with.
19 weeks ago
We have just had an offer accepted on a house via Thomas Morris Ramsey Branch and the service we have received from them so far has been excellent. I have dealt with them several times over the years and liaised with Ali Hull previously and have always been impressed with their professionalism and customer care. We are dealing with Julie Spinks on this occasion and she is doing a sterling job of keeping us updated and ensuring the process thus far is as seamless as possible. I have no doubt that Julie will continue to provide excellent service throughout the rest of the purchasing process.
19 weeks ago
Robert Arnold and his team at the Royston branch of Thomas Morris are nothing short of excellent. Robert Arnold in particular, went above and beyond his duty as our estate agent. My wife and I honestly cannot recommend him and his team highly enough. After having spent several months with two agents who we weren't happy with and one in particular who didn't communicate with us at all, they were a breath of fresh air. They sold our property swiftly with a good stream of realistic prospective buyers. From start to finish our experience with them has been a positive one. Robert's communication has been excellent throughout - he's professional and polite and we had every confidence in him. We have always been kept in the loop about our sale and been given feedback from viewings swiftly. Robert has always been reassuring and positive and seemed to have time to listen and help wherever he can. There must have been times when he had had enough of our phone calls and questions, but he never showed it, he is a true professional and a credit to the profession. In my opinion, their approach is simple, and so different from the rest. They are honest, hard working, pro-active agents who really care about their clients. Robert and his team assisted in everything we asked them to and a lot was outside of what we could have expected. Not only was the sale of our home easy because of Robert, he advised and helped in the purchase of our new home. I am writing this from the office in my new house and that is only possible because of the hard word Thomas Morris put in. I didn't think we would end up feeling compelled to write a glowing review for an estate agents, but this is so well deserved for a very hard working team! Almost makes me want to sell up just to work with them again! Don\'t hesitate, go with Thomas Morris
20 weeks ago
We have bought and sold through Thomas Morris , very professional and fantastic service Well done Andrea and her team .
- Following the latest announcement on 4th January, people can still move home as long as they follow the guidelines in place, ag... Read MoreJanuary 5, 2021