Robert and Kris were so helpful and informative about the options open to me. No pressure to rush into any decisions. Highly recommend speaking to them about selling or letting.

We've recently had a very challenging six months, as we were unexpectedly informed that our landlord intended to sell the property at the end of our tenancy. Understandably, this was a huge shock and led to some stressful and, at times, heated email exchanges and conversations. Throughout it all, Sheetal has been a calm and reassuring presence. Her responses have always been clear, calm, and timely, and she made a real effort to put me at ease whenever I called or emailed. She handled every interaction with professionalism and empathy, which made a difficult situation much more manageable. We're incredibly grateful for her support. That said, I do think Thomas Morris could improve their internal communication across departments. There were several instances where I felt I had to chase things up repeatedly and include multiple people in email threads, only to be told certain queries weren't within someone’s remit. This fragmented approach added unnecessary stress to an already difficult time. Another positive aspect was having the estate agent serve as a buffer between us and the landlord, who unfortunately has not been the most helpful or sympathetic. While I understand their financial reasons for selling, as tenants who’ve looked after the property and considered it home, a bit of compassion would have gone a long way. Thank you again, Sheetal, for your patience and professionalism during such a tough time. Your support really made all the difference.

So professional through the whole process . Constantly keep you informed . Thank you Jenny for guiding us through the whole process . Mark Williams and Tom Gentle

It is the first time I have had to sell a property but this was made so easy by the staff in the Ramsey branch. The first offer failed but Julie was ready to get the property on sale as quick as possible, within days it was sold subject to contract. I cannot thank them enough for their help.

Sue Scott is wonderful when she conducts the inspections on our house. She is always very helpful and arranges a time that suits me. It's a pleasure having her visit.

I recently had my 2nd property inspection with Sue Scott, she was professional and lovely. I have quite bad anxiety when it comes to house inspections but when I saw Sue it instantly put my mind at ease before she even got through the door as I remembered her being so kind and reassuring last time and even complimented some parts of the home. I have a young autistic son who struggles with new people in our home so he always goes to a relatives for inspections, but if I knew it was Sue coming I would of kept him home because I know he would of been ok. Sue really is an asset to Thomas Morris, especially for people like me and my son. I really hope to have Sue for all my future inspections, fingers crossed! :D

Excellent Service! We had several viewings with Patricia, and she was incredibly helpful throughout the process. She provided valuable information about each area, including EPC ratings and other key details. For every property, we received a printed summary with all the essential information, which was very convenient. Patricia also went out of her way to accommodate a last-minute viewing for us. Highly recommended!

Everyone is awesome, much help and Sue is always great with everything!

The staff at the huntingdon office were so helpful with the sale of my house . They keept me informed and went out of their way to chase enquiries for me .excellent friendly service

Richard, Sue and the rest of the team at Fine & Country put every effort into selling our house. They were helpful and friendly and kept us informed throughout.

We are in the process of selling our property through Thomas Morris and so far this has been made very smooth and straightforward with the help of the staff. They are friendly and approachable and have kept us well informed and up to date. All our queries have been dealt with professionally and efficiently and we have been guided through the process! Would definitely recommend.

Isabelle childerley helped us finding a house. My biggest thing is communication. I dislike lack of communication. Isabelle's very communicative and always answers any questions or queries, but, also checks in to make sure you're happy too. It made me feel at ease instantly. First time private renting and because of Isabelle it has been a breeze and a stress free, happy decision. Massive thank you to you ? Sue Scott is fantastic. Communication is spot on. Can have a laugh and built a nice relationship with sue during our home inspections. Nothing is a problem. She liases with me and the landlords effortlessly and updates us all the time. Of ever I have a concern or query Sue helps us out every time with no issues. Definitely an asset to Thomas Morris. She has made our experience a lot better for us. Unfortunately not all there are as helpful or supportive. But glad we have Sue as she is amazing. Definitely needs to be recognised and thanked.