Selling your house securely

The success of our Secure Selling Service hinges on two factors: a motivated seller with realistic goals and our targeted marketing strategy which ensures your property reaches the right audience and achieves a competitive market value. Our auction department will work with you to determine the most effective pricing strategy to generate strong interest.

No. All properties have a confidential minimum reserve price agreed upon with you beforehand. Only the starting bid and subsequent bids are made public, and no sale will take place unless the reserve price has been met. A reservation fee is then collected. If you choose not to pay sales fees, the reservation fee won't contribute to the purchase price; it's a separate cost to cover the selling process.

Absolutely. We're legally obligated to present any offers to you, even before the auction concludes. The decision to accept an offer and end the auction early rests entirely with you as the seller.

The timeframe for moving out depends on the method of sale you choose, typically ranging from 28 to 56 days.

By law, your agent is obligated to present all offers to you unless you have agreed otherwise. If this situation arises, your agent will inform you of the details and advise you accordingly.

This depends on the specific terms of your individual contract(s) with the agent. It’s important this is clearly established before you sign anything. While the buyer would ideally be responsible for the fee, the agent should clarify from the outset what will happen should a prospective buyer refuse.

Our Secure Selling Service offers a unique advantage by attracting a pool of active and determined buyers in a highly competitive environment. Additionally, this process provides a clear timeframe for the sale, minimising the time your property is likely to remain on the market and giving you clear expectations about the sale of your property.

You will set a reserve price which is the minimum amount for which your property will be sold. Our pricing strategy is designed to generate interest and foster competitive bidding with the potential to drive that final purchase price beyond the reserve. 

If you choose to, you can accept a bid before the auction has finished. We are legally obligated to submit all bids forward to you as the seller, but it is your decision if you wish to accept it and conclude the selling process early.

While some buyers may factor the reservation fee into their overall offer, the majority of our auction sales proceed with the buyer paying the reservation fee. Ultimately you control the minimum acceptable price through your reserve price.

By law, we're registered to perform identification checks on all parties in any property transaction. This is standard procedure that involves an electronic search and verification of your identity through a reputable service. We may also request identification documents for your reference.