Royston, HertfordshireThomas Morris Estate Agents

Jemma and Declan have been fantastic throughout our whole buying process. They have kept us updated at all stages of the purchase, given us updates without having to be asked and have chased things for us to get the purchase completed as quickly as possible, despite a few hiccups along the way, all of which were handled fantastically. Would highly recommend.

After buying our house through Thomas Morris 9 years ago and having such a great experience we decided to use them for the sale of our property. The price was important to us, but more importantly was the level of service and after our experience on the purchase we were sure we be happy this time around. The whole process has been amazing, nothing was too much for them to do and we were always kept up to date via calls and emails. During the process we didn't deal with just one member of the team and everyone knew exactly where our process was at any time which was a huge bonus! They gave us excellent advise on marketing our property and were very flexible accommodating viewings, ultimately leading to an offer of our target price all whilst in a difficult property market. If we ever need to sell a house then Thomas Morris would be my choice every time.

Thomas Morris helped me and my partner, as first time buyers, with the buying process. The service throughout the whole process has been great, from keeping us informed about properties and always being available to answer our questions. We will definitely be using them in the future!

The entire team at Thomas Morris, Royston branch have been professional during the marketing and sale of the property. I have been kept very well informed throughout the process. Using Thomas Morris Conveyancy meant that the sale to completion was very smooth with communication between all parties well managed.

We both bought and sold through Thomas Morris in November 2018 (completing in March 2019). Thomas Morris listed our property promptly and professionally. The listing details were professional and accurate. There was a sufficient level of interest, fair number of viewings and we were always provided with good productive feedback. From the time our property went on the market to accepting an offer was in the region of 6 weeks. Staff were extremely knowledgeable and gave great communication while the house was on the market. The real work for Thomas Morris began when the house sold. The solicitors we elected for were poor and we regret not electing to use Thomas Morris's in house conveyancing services, as this would have simplified and sped up the buying and selling process. Robert listed our little 2 bed terraced house and sold us our dream family home locally. Robert was professional, knowledgeable and easily approachable. We viewed a number of different properties with other agents and can honestly say that Robert was the most genuine, so would highly recommend! Erin was amazing at dealing with our shoddy solicitor and cannot thank her enough for her professional approach, especially at times when it looked as though the sale would fall apart. I would highly recommend Thomas Morris and would use them again.

Excellent service, great communication and all staff really friendly and helpful. Highly recommended. Not one thing to complain about. Would absolutely use them again! Erin was also great but I can't tag more than 2 agents on!

Robert was involved during the process of selling our house. Always returned calls & went above and beyond ( staying in the office after closing time to call me when he knew I could pick up the call.) Jemma works part time but was conscientious in making sure she was 'up to speed' with information about our sale whenever I called the office. Great service from Declan. Left clear precise emails when I was unable to take calls. Delivered paperwork to Thomas Morris Conveyancer for me (less stressful than sending by Royal Mail!) Although we had a few challenges along the way, Erin continued with a positive outlook (as did the rest of her team.) Always appeared smiley when I phoned or popped in with 'yet another question'! The team in Royston are a credit to her. They all worked together to complete the sale.

The team at Thomas Morris were exceptionally helpful throughout the entire move. Very communicative, efficient and easy to talk to.

Erin was fantastic in ensuring that our move ran smoothly. Her persistence in getting all parties together to make sure that the move took place was fantastic. She even managed to find us a removal company on the Friday when we moved in on the Monday. Would highly recommend both Erin and Thomas Morris!

We have recently exchanged and we have found the whole experience with Thomas Morris to be great. All of the staff have been so helpful and friendly - always happy to answer questions! The photos and presentation of our house were great and thanks to their efforts we had a buyer very quickly. Thanks to everyone their for all of their hard work - I couldn't recommend them enough!

Please see written feedback on Thomas Morris Facebook page - as unable to copy onto here They were an Amazing team of people

Jemma was easy to talk to , helpful and kept us informed from the start. We felt she was keen to secure the property for us