I've been using TM services for about ten years, selling, buying and letting property and generally they give very good service. Most recently I used TM on a managed let to handle the change of tenant process which they did successfully but not perfectly. The services to notify utilities when changing tenants did bit work for me for energy and council tax. I find that this time find TM were good at contacting me for any issues or updates but not easily contacted themselves e.g. phone numbers given incorrect, calls transferred to unanswered phones, no response to voicemails left or emails. Fortunately TM have a great asset in Sheetal Shah who handled all the various procedures over the change of tenants which reduced my tasks considerably. Sheetal could also be relied upon to respond to my emails and calls, and was always helpful and patient.
Thomas Morris St Ives
Thank you to the team at Thomas Morris. We found them to be very helpful, friendly and efficient. Special thanks to Sheetal, Sue and Mags who were all very helpful.
Thomas Morris St Ives
Thank you all at Thomas Morris and especially Lewis. Very professional and always attentive. Everyone I spoke with had a very positive attitude, which was a breath of fresh air and helped to secure our new home. Thank you.
Thomas Morris St Ives
Barney and the rest of the team have been really wonderful. They have delivered on everything they said they would. Barney has shown enthusiasm and professionalism throughout the whole process. Questions have been answers promptly and I have been kept in the loop. I wouldn’t hesitate to use this branch again in the future. Thank you!
Thomas Morris St Ives
We have had a great experience with the St Ives team, marketing our property and finding a buying within 3 days. Thank you in particular to Dan and Sue showing our house at short notice so close to Xmas.
Thomas Morris St Ives
We purchased our new house through Thomas Morris and were extremely happy with the service they gave. Alison and Lewis, in particular, were amazing and we were truly grateful for their help and guidance throughout what was sometimes very challenging circumstances. We would highly recommend using them.
Thomas Morris St Ives
Thank you Billie for your support during the rental process. It has been a positive experience. You kept me updated and made things run smoothly. Thank you all to the Thomas Morris Team
Thomas Morris St Ives
Absolute pleasure to deal with Barney, he kept us in the loop every step of the way and really went on the journey with us. A huge thanks also to Sue who covered the many viewings and always gave us honest feedback. Would recommend using this branch for your sale, you won't be disappointed.
Thomas Morris St Ives
Sheetal is superb, efficient, professional and bang on it. What an asset she is to the lettings team and Thomas Morris. Even while she has a very painful injury she is giving the business her all.
Thomas Morris St Ives
Barney was really knowledgeable and a big help in getting this process starter. The Team in St Ives is top notch!
Thomas Morris St Ives
dealing with the lettings team at thomas morris has been an absolute delight. They are super helpful, very professional. They’ve all been awesome. I’d recommend them to anyone.
Thomas Morris St Ives
They were proactive and supportive but the solicitors attached to them gave a really poor service.
Thomas Morris St Ives