What our customers say about us

We have recently had the pleasure of meeting Charlotte from the St Neots office at Thomas Moore. Charlotte is very warm & professional. Thanks you Charlotte

Friendly and respectful team. Listened and executed our needs with expert experience.

I’m a first-time landlord … just coming to end of first year letting house through Thomas Morris (TM - St Neots branch) full management service, though I deal with my own maintenance contractors myself. V. pleased with TM’s service overall to date. Initial stages, had a few issues (inc. delays & poor communication) with some of TM’s contractors dealing with some of the regulatory (& associated) requirements. This was frustrating. However, TM’s in-house team has been great -throughout contract management and pre-tenancy period Holly Watkins and colleagues - super-efficient, ensured all issues covered, my numerous queries answered, and communicated well. Then, on into property care and maintenance, initially with Reanna Gallagher, now with Matthew (Matt) Stapleton. Matthew handles most of my/tenant liaison – consistently great service from Matthew - communication always timely, well-considered, and extremely helpful - v. impressed, great customer-service all round. One thing I would find helpful (and will request) from TM is a property review schedule for the year ahead, so I have a good amount of advance notice if I want to input.

We really cannot recommend Kayleigh and the team enough! Kayleigh sold us our first home a few years ago and was amazing from start to finish. She kept us constantly updated, guided us through the whole process and made what can be a stressful experience feel so much easier. Fast forward a few years and Kayleigh, Andrea & the whole team has now sold our home for us and is helping us to find our next home! The whole process has been so smooth and calm. Kayleigh has been there every step of the way, offering advice, recommendations and support whenever we needed it. We genuinely can’t thank or recommend her enough. Thank you, Kayleigh, Andrea and all at Thomas morris for your continued support, help and for making the whole process so much easier for us!

We are extremely grateful to Kayleigh at Thomas Morris in St Neots for helping us find our new home. From the very beginning she friendly, professional and a fountain of local knowledge which was great as we were moving from Somerset. She kept us informed throughout the process and was always quick to respond to our questions ensuring our purchase was completed without any major issues. We would highly recommend Kayleigh.

It’s been an absolute pleasure having Thomas Morris by our side throughout the sale. Our house didn’t attract a flood of offers, but their expertise and pricing strategy helped generate real interest. A special thank you must go to Robbie. He was friendly, approachable and human, while remaining professional throughout. I’m not planning to sell another house anytime soon, but if I did, Thomas Morris would be getting a call.

We had a really positive experience working with Kayleigh at Thomas Morris in St Neots. Throughout the sale, Kayleigh was incredibly committed, responsive and genuinely invested in making sure everything went as smoothly as possible. She was always quick to come back to us, proactive in keeping things moving and, importantly, we always felt that she was in our corner and advocating for us throughout the process. Kayleigh's support made a real difference and I'd definitely recommend her to others.

I like Thomas Morris, I got a reasonable timed reply, and the email exchanges were always friendly, informative, and helpful. Chloe Hart was absolutely brilliant, and was a great lettings negotiator for the apartment I was applying for. If I ever have a friend looking to rent and they show me a Thomas Morris apartment, I would tell them to go for it 100%

Chloe has been absolutely fantastic throughout the process. She has been proactive, incredibly helpful and super friendly from the very beginning. At what has been an incredibly stressful time for us, Chloe has always made us feel at ease and has been so supportive throughout. Her communication, professionalism and genuinely lovely nature have made such a positive difference. Thank you so much, Chloe, for all your help and for making the process that little bit easier for us!

Sheetal was really helpful throughout our end-of-tenancy process. She was professional, responsive, and made everything much easier. We really appreciated her support and would highly recommend her

Great experience with Thomas Morris St Neots with several viewings over the years. They’ve always understood exactly what we were looking for and flagged up suitable properties ahead of them coming on the market. We wanted to say a particular thank you to Kayleigh who has helped us finally secure an accepted offer on our forever home. Kayleigh gave us early sight of the listing which allowed us time to get our property sold. She was very friendly and knowledgeable during the viewing. Since making our initial offer Kayleigh has been an excellent communicator, giving clear and fair guidance with the negotiations and always keeping us updated. Thank you Kayleigh 😊

Just wow ! Call placed on Thursday requesting to look at a property to rent ... appointment on Saturday ... and all agreed on the Monday ! The whole team is a pleasure to work with and Chloe is a star ! THANK YOU THOMAS MORRIS !