Ramsey, CambridgeshireThomas Morris Estate Agents

We met Sarah Mercer back in January for a mortgage discussion and it was the best decision we ever made. Sarah has been amazing for the last 10months of a very stressful house purchase. She has been extremely patient and nothing has been too much trouble. Could not have done it without her. Highly recommend. Also a massive thank you to Sean and Joe at the Ramsey TM branch who have been a great help in helping us purchase our first home in a short amount of time.

At the beginning of the year we began looking at houses for sale with Thomas Morris. All was going well but we didn’t even know our budget, so they suggested their on site mortgage advisor Sarah. And how lucky were we! She was brilliant from the start. We had to take our 2 children with us to our first appointment and she could not have been more accommodating or understanding. Even going as far as downloading a game on her phone for my son when mine had died. It makes a nice change for children to feel welcome in these sorts of stressful ‘grown up’ environments. First appointment went great and she was so helpful and told us exactly what to expect and what to do. This was great as we really didn’t have a clue! She worked to timescales brilliantly and found us the perfect offer very promptly. In fact we were shocked how quick it all progressed. Then unfortunately lock down began, again Sarah was very helpful and kept in contact when necessary. Once all had completed and we had moved in, Sarah once again said congratulations and checked in on us. Can’t fault her at all and we will be using her again when we re-mortgage we wouldn’t go else where. Thomas Morris were also brilliant and we had a fantastic service whenever we dealt with them.

We were buying a property through Thomas Morris during the Covis-19 lockdown. They were very adept at keeping us informed throughout the 7 month period and managing the situation so that when lockdown was lifted we were ready to proceed with the original property. Friendly and professional.

Excellent service from everyone at Thomas Morris in Ramsey. The whole team were very knowledgeable throughout the sale and always eager to help. Everyone was really personable and great to work with.

We have just had an offer accepted on a house via Thomas Morris Ramsey Branch and the service we have received from them so far has been excellent. I have dealt with them several times over the years and liaised with Ali Hull previously and have always been impressed with their professionalism and customer care. We are dealing with Julie Spinks on this occasion and she is doing a sterling job of keeping us updated and ensuring the process thus far is as seamless as possible. I have no doubt that Julie will continue to provide excellent service throughout the rest of the purchasing process.

I don't normally do reviews but am more than happy to make an acceptation for Joe Rattue the Thomas Morris Ramsey Branch Manager who went above and beyond to help me secure a property in Warboys, not my first choice but a sensible option at a comfortable price. Once the sale was agreed he helped me achieve my strict and challenging 5 week completion date by the target deadline. Joe totally understood my needs and was extremely supportive and informative to all parties. Response times were amazing in these challenging times and both my partner and I who both run successful businesses that thrive on excellent customer service were jointly impressed. I would have no hesitation in recommending joe and his team as the “ GO TO FIRST CHOICE “ to buy or sell a home. It t ames's. a lot to impress me and I beyond impressed. Joe is a real credit to Thomas Morris Estate Agency who are very lucky to have him on their team in these uncertain times.

I’ve used Thomas Morris twice now and they have gone above and beyond every time , thank you to everyone for all your hard work .

We feel very lucky to have had Sean’s help every step of the ways far. From day one he took the time to always listen and help us. He successfully sold our house and also helped us on our quest to find our next family home. He is extremely professional but also very friendly , he took the time to get to know us. A perfect combination when on a journey of buying and selling a home. I highly recommend Sean and Thomas Morris. They won’t let you down.

We had excellent service from the Ramsey branch! During such an unsure time with COVID Joe kept us informed, explained what was happening at every step, and was always at the end of the phone if we needed him. As first time buyers there was a lot we were u sure of but Joe helped us out with all our questions! We will definitely be using them for any future purchases.

Thomas Morris in Ramsey were absolutely amazing from start to finish. I had my property on the market for sometime with both another local agent and then a national agent and I found both very disappointing and unsuccessful. I had used Thomas Morris in the past and have always found them to be an exceptional local agent, my only mistake was not using them in the first place as I could have saved myself a lot of time and money. (I would like to add that the only reason at the time I chose another local agent was because they were the agent whom I had brought the property from originally and believed that they would be able to sell the property again). I cant praise Thomas Morris enough for a very professional and thorough service. I would especially like to thank the branch Manager at Ramsey Mr Joe Rattue who went above and beyond to help me in what was a very stressful time, Joe was absolutely first class, his knowledge of the local market is fantastic and if you are thinking of selling your property you should definitely go and speak to him.

Joe was extremely helpful with selling my property. He organised viewings with potential buyers before flat even went on the market. The flat was sold on the day he was doing the details prior to even making it online. He has helped me to arrange a viewing on the property we wished to look at with another agent using his business contacts (due to the current situation I was unable to book appointment as my flat wasn\'t on the market at the time). Further to this he undertook negotiations on this property sealing it for a very favorable price. I would highly recommend Thomas Morris Ramsey because of the service Joe has provided.

Sean, Joe and Julie provided excellent service at every stage, particularly given the challenging circumstances in the latter stages caused by the Covid crisis. They communicated clearly and provided regular updates on progress. A friendly team that went the extra mile to ensure a smooth sale and purchase process. Our property sold within a fortnight and we have achieved exchange of contracts in two months despite Covid. Highly recommend!