Royston, HertfordshireThomas Morris Estate Agents

I can\'t leave a 5 star rating on this system as a prospective buyer, but will give this guy 5 stars anyway. Having just started our search for our new home in a new area, we were a little worried about what to expect. Our worries were erased when Amit Karwal from the Royston branch took us on our first two viewings. Amit was both courteous and professional in his approach. He showed a genuine interest in what we were looking for and was able to answer all our questions. Great customer service thank you.

Robert Arnold and his team at the Royston branch of Thomas Morris are nothing short of excellent. Robert Arnold in particular, went above and beyond his duty as our estate agent. My wife and I honestly cannot recommend him and his team highly enough. After having spent several months with two agents who we weren't happy with and one in particular who didn't communicate with us at all, they were a breath of fresh air. They sold our property swiftly with a good stream of realistic prospective buyers. From start to finish our experience with them has been a positive one. Robert's communication has been excellent throughout - he's professional and polite and we had every confidence in him. We have always been kept in the loop about our sale and been given feedback from viewings swiftly. Robert has always been reassuring and positive and seemed to have time to listen and help wherever he can. There must have been times when he had had enough of our phone calls and questions, but he never showed it, he is a true professional and a credit to the profession. In my opinion, their approach is simple, and so different from the rest. They are honest, hard working, pro-active agents who really care about their clients. Robert and his team assisted in everything we asked them to and a lot was outside of what we could have expected. Not only was the sale of our home easy because of Robert, he advised and helped in the purchase of our new home. I am writing this from the office in my new house and that is only possible because of the hard word Thomas Morris put in. I didn't think we would end up feeling compelled to write a glowing review for an estate agents, but this is so well deserved for a very hard working team! Almost makes me want to sell up just to work with them again! Don\'t hesitate, go with Thomas Morris

Brilliant from start to finish. Tom came across as extremely professional and friendly and was very transparent with his thoughts and strategy. His experience showed through as we ended up achieving considerably better than the asking price. Amazingly, we had numerous viewings arranged within an hour of it going live and several offers within 48 hours! The price we finally achieved was above expectation and the servce and communication from Thomas Morris throughout was exceptional. The pictures and marketing was really good too!

Robert was knowledgeable and competent in his evaluation of my property. The service received from the team in-branch was always courteous. Communications throughout were clear and as promised (i.e. they would contact you when they said they would). Would highly recommend their services. Ray provided support for our mortgage application and helped to provide his services in a manner and at times that were convenient to us. Communications were clear and helpful.

Thankyou Thomas Morris for being so helpful with selling our property and buying another. We will definitely be recommending to others!

I approached Robert Arnold of Thomas Morris, Royston in December 2019 to sell our house and from the outset, found him ultra professional, friendly, helpful and responsive to queries and problems. We had a lot of potential buyers view our house in December and January and we had sold it subject to contract within a very few weeks. Unfortunately the pandemic closed down all progress for a few months, but we recently were able to exchange contracts and are moving next week. I couldn\'t fault Robert and his team - they provided excellent service right the way through along with courtesy and good humour always.

Thomas Morris - All sales staff were excellent when selling my house. It sold in 2 weeks as they marketed it perfectly and the right buyer was found. It was so easy to do, no stress at all, can\'t praise them enough. Thank you!

The team at Royston, led by Erin were great and looked after us from start to finish. We used the Legal team and they ensured a smooth process, ensuring that the sale went through as easily as possible. Highly recommended.

Thomas Morris (and Robert in particular) made what could have been a very stressful experience a relative breeze. In a somewhat unpredictable market Thomas Morris kept us updated and did all they could to successfully market our property, find us a buyer and secure us the house of our dreams. During the conveyancing process they kept us informed of all developments along the chain, chasing relevant parties where appropriate to get us moved before Christmas. I can’t recommend Thomas Morris enough for their friendly, down to earth and professional service - they really are brilliant!

This is the second time I have used Thomas Morris for selling my property. I cannot thank them enough for the great help and support throughout the process - Jemma, Erin and Robert have made everything so easy and stress free. I highly recommend Thomas Morris, if you are looking for a dedicated team, great service and the best estate agent, then please contact them today!

What a splendid service. Very professional at every point of contact and excellent at keeping us up to date at all times. Robert has been especially impressive. A true credit to estate agents, doing much to balm the wounds of their terrible reputation as people. Hopefully we shall not need his services for many years, but should the need arise, I know he will answer the call.

Erin, Robert and Declan were great. They supported me the whole way through the process with really clear and proactive communication.