The end of term or the end of a tenancy is a challenging time for many landlords. You will be extremely busy, and your focus lies in different areas. You want to ensure the current tenant leaves in the best possible manner, hopefully ensuring the rental property is in excellent condition.
You also need to think about your next tenant. Void periods cause problems, so as soon as you know your current tenant is leaving, you need to focus on finding a replacement. Of course, focusing on two different tasks often causes people to do both jobs badly, and you must avoid this.
“The end of a rental agreement sees landlords placed under considerable pressure,” said Thomas Morris Ramsey Branch Manager Joe Rattue. “It is vital your current tenant leaves a tidy home in good condition, as this makes your following tasks simpler. If you need guidance on how to end a tenancy agreement, come in and see us.”
Communicate with the outgoing tenant
As a landlord, you cannot avoid an issue and just hope it turns out for the best. You are advised to face up to issues, even if it seems uncomfortable or awkward. As soon as you know, a tenant is leaving your rental property, or you suspect they are planning to leave, get in touch with them.
Writing to your tenant (or sending an email) creates a communication trail. Concise and dated communication will be of value if disagreements arise later, so it makes sense to communicate in this manner.
Remind a tenant of their rights, but also of their responsibilities. You should ask if there is anything you can do to make the moving process run more smoothly. By being flexible and offering to help, you may encourage the outgoing tenant to leave your rental property respectably.
If there is an agreed date which the tenant must move out by, confirm this date for them. Make it clear you expect to receive the keys for the property on this date at the latest.
Ask your tenants if there is anything else you should offer
No matter what business you are in, it is helpful to obtain feedback from clients. As a landlord, tenants are in an ideal position to evaluate your service. There may be something else you can do, which improves the service you offer or makes the rental property a more attractive location for prospective tenants.
It is helpful to move beyond the notion that landlords and tenants are adversaries. There are many areas where landlords and tenants benefit by working together. Feedback on your services may help you to create a better relationship with future tenants, so don’t be afraid to ask for tips.
If the outgoing tenant has left any clothing in good condition, or un-used food which is in date, consider gifting these items to a charity shop or food bank. This move helps you to support people who need help while creating more space in your rental property.
Letting rental property is stressful, especially when a tenant is moving out and you should be aware of the wide range of legal responsibilities a landlord has. If you need help with any part of the letting process, we can help. Book a valuation at a time that is suitable to you or; you can phone our Ramsey branch, managed by Joe Rattue by calling us on 01487 814666.